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We have a staff of professionals who manage operations, analyze and improve utilization and safety of healthcare equipment, and support servicing by healthcare technology. 

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PATIENT COACH

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EMAIL

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AUTOMATED CALL

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TEXTING

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REPLENISHMENT

January 03, 2023

Campaigns are available for resupply and upcaring of all HME product lines:  PAP, Nebulizers, Hospital Bed Overlays, Cleaning Supplies, Mobility Batteries, Incontinence, Ostomy, TENS, Enteral, Trach, Diabetic Supplies, Compression, Ortho, Infusion.

REMINDERS

February 23, 2023

Let your patients know automatically when they need to schedule an appointment with their physician, be aware of your delivery schedule, ortho reminders, time for maintenance or warranty expiration approaching, survey on technician accountability or patient satisfaction, payer-coverage notices, new-location announcements, balance-due concerns, or upsell cash products.

COMPLIANCE

May 28, 2023

Give patients a pat on the back when they are doing well, or need encouragement before it is too late with real-time, manufacturer data integration.  Send upload reminders for those on existing machines.  Let your patients know you care with medication reminders and adherence to ortho and other therapies while increasing clinical outcomes with patient engagement and telehealth integration.

RISK MANAGEMENT

January 01, 2020

Ensure patients adhere to care by utilizing risk management tools with proactive engagement, patient education materials, readmission reduction and coaching, and accountable care campaigns.

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               HYBRID MODELS AVAILABLE               

               COMPLETELY CUSTOMIZABLE SCRIPTS

               BRANDED CAMPAIGNS

               PATIENT-GENERATED NOTIFICATIONS

               REAL-TIME DATA REPORTING

               TRANSFER CALLS TO STAFF

               RECORDED CALLS

               CMS DOCUMENTATION

               CLINICAL OUTCOME IMPROVEMENT               

               INSURANCE ELIGIBILITY VERIFICATION

               ELECTRONIC CMN via Stratice Healthcare

               REFERRAL ORDERS via Stratice Healthcare

               DATA MIGRATION TOOLS

               EFFICIENT WORKFLOW TRAINING

               UNLIMITED INTEGRATION POTENTIAL

               HIPAA COMPLIANT

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